
Rental / Membership
Require for the rental customer
- Monthly rental fee is different depending on down payment. Down payment is not refundable.
- Down payment & Term and Conditions
| Down Payment | ID | Automatic Payment |
|---|---|---|
| $0 | SSN | Required |
| $100 | SSN or ID 1 | Required |
* ID 1): Photocopy of Driver License, Passport, Identification Card or Photo ID
Rental Charges
-
Lease Agreement of Liaison & Branch offices
- Liaison & Branch offices 2) need TAX ID to open a new rental account. (SS-4 copy)
- Installation place must be same to the address on SS-4 form.
※ Small Business can be applied on equal terms with individuals. No any past due, previous rental customer can open a new rental account with only TAX ID.
*offices 2): Liaison & Branch Office: Corporations listed on Korea stock market, Banks or Financials, Government offices and Executives.
-
Monthly Prepayment
- Monthly rental due comes on 10th or 15th, 20th every month. ( Rental for installed month comes on following month together)
- If monthly payment is not Auto Pay, add $1.00 on bill.
-
Past Due
- When passed due by end of month, we charge $5.00 late fee on next bill.
- Check Return Item Charge is $25 per check
- When passed due 3 times, we mail cancellation notice letter.
- When contract cancelled, we stop maintenance services and charge loss penalty addition to past due amount.
- The following month after cancellation, we mail final notice letter. Without payment, we send that case to collection agency.
-
Prepayment Discount
- When paid a whole year rental at a time, apply Auto payment price.
- Total amount for prepayment of a year comes from the installed month to the 12th month.
※ There must not be any past due in the period.
-
The name on the void check or credit card must be same to contractor’s.
-
ACH (Automated Clearing House), CCR (Credit Card Receivables)
- $1.00 DC every month
- Transaction date: 10th or 15th , 20th
- Return Item Charge: $10 per statement.
-
Other
- We don’t mail the statement for auto pay customer.
- More than 2 statements come in a same transaction.
-
Cancellation Penalty
- If cancelled the contract within 3yrs, we charge cancellation penalty.
-
To calculate Penalty amount
Penalty amount = (rental fee a day × Left days of contract) × 50%
- Rental fee a day = Monthly rental / 30
- Left days of contract = 365 × 3 – Passed days of contract
- Passed days of contract = Before the date scheduled for visiting.
-
Et Cetera
- Without Coway’s fault, discount on cancellation penalty or waived is not available.
- Returning to Korea or moving to other states, we charge cancellation penalty. When moved to other state where maintenance service is available, customer can keep the rental.
HEART SERVICE
| Product Line | Sevice |
|---|---|
| Water Purifier | 6 months |
| Bidet | 12 months |
| Air Purifier | 6 months |
| Water Softener | 6 months |
주기가 지난 필터 교체
교환 주기가 지난 필터까지 교체해 드립니다.

무상 HEART 서비스
코웨이의 정기적인 HEART서비스를 통해 제품관리를 받으실 수 있습니다.

정기적인 필터교체
회원님들께서 직접 체크하지 않아도 필터 교환 시기마다 코디들이 필터를 교환해 드립니다.

주요 위생부품 교체 서비스
파우셋, FLC(수위조절장치) 등 주요 위생부품을 주기에 맞춰 교체해 드립니다.
(단, 제품에 따라 서비스 내용이 다를 수 있습니다.)

Require for the rental customer
- Monthly rental fee is different depending on down payment. Down payment is not refundable.
- Down payment & Term and Conditions
| Down Payment | ID | Automatic Payment |
|---|---|---|
| $0 | SSN | Required |
| $100 | SSN or ID 1 | Required |
* ID 1): Photocopy of Driver License, Passport, Identification Card or Photo ID
Rental Charges
-
Lease Agreement of Liaison & Branch offices
- Liaison & Branch offices 2) need TAX ID to open a new rental account. (SS-4 copy)
- Installation place must be same to the address on SS-4 form.
※ Small Business can be applied on equal terms with individuals. No any past due, previous rental customer can open a new rental account with only TAX ID.
*offices 2): Liaison & Branch Office: Corporations listed on Korea stock market, Banks or Financials, Government offices and Executives.
-
Monthly Prepayment
- Monthly rental due comes on 10th or 15th, 20th every month. ( Rental for installed month comes on following month together)
- If monthly payment is not Auto Pay, add $1.00 on bill.
-
Past Due
- When passed due by end of month, we charge $5.00 late fee on next bill.
- Check Return Item Charge is $25 per check
- When passed due 3 times, we mail cancellation notice letter.
- When contract cancelled, we stop maintenance services and charge loss penalty addition to past due amount.
- The following month after cancellation, we mail final notice letter. Without payment, we send that case to collection agency.
-
Prepayment Discount
- When paid a whole year rental at a time, apply Auto payment price.
- Total amount for prepayment of a year comes from the installed month to the 12th month.
※ There must not be any past due in the period.
-
The name on the void check or credit card must be same to contractor’s.
-
ACH (Automated Clearing House), CCR (Credit Card Receivables)
- $1.00 DC every month
- Transaction date: 10th or 15th , 20th
- Return Item Charge: $10 per statement.
-
Other
- We don’t mail the statement for auto pay customer.
- More than 2 statements come in a same transaction.
-
Cancellation Penalty
- If cancelled the contract within 3yrs, we charge cancellation penalty.
-
To calculate Penalty amount
Penalty amount = (rental fee a day × Left days of contract) × 50%
- Rental fee a day = Monthly rental / 30
- Left days of contract = 365 × 3 – Passed days of contract
- Passed days of contract = Before the date scheduled for visiting.
-
Et Cetera
- Without Coway’s fault, discount on cancellation penalty or waived is not available.
- Returning to Korea or moving to other states, we charge cancellation penalty. When moved to other state where maintenance service is available, customer can keep the rental.
HEART SERVICE
| Product Line | Sevice |
|---|---|
| Water Purifier | 6 months |
| Bidet | 12 months |
| Air Purifier | 6 months |
| Water Softener | 6 months |
주기가 지난 필터 교체
교환 주기가 지난 필터까지 교체해 드립니다.

무상 HEART 서비스
코웨이의 정기적인 HEART서비스를 통해 제품관리를 받으실 수 있습니다.

정기적인 필터교체
회원님들께서 직접 체크하지 않아도 필터 교환 시기마다 코디들이 필터를 교환해 드립니다.

주요 위생부품 교체 서비스
파우셋, FLC(수위조절장치) 등 주요 위생부품을 주기에 맞춰 교체해 드립니다.
(단, 제품에 따라 서비스 내용이 다를 수 있습니다.)

